The Zombie Syndrome:
Frequently Asked Questions

WHEN WILL THE NEXT EVENT BE?

We'll let you know. 

ARE YOU REALLY THINKING OF TURNING THIS INTO A MOVIE?

Answers to that are provided on a need-to-know basis.
 

QUESTIONS FROM PREVIOUS PRODUCTIONS...
 

IS THIS THE SAME STORY AS LAST YEAR?

No! This year's mission is completely new! In fact, every year the mission will be a 'stand alone' piece, though in the same world as previous years. As such, people who didn't go previously will still completely enjoy this mission; they will be briefed on all information that is required. 
 

DO YOU OFFER GROUP DISCOUNTS?

Yes. Yes we do. The Zombie Syndrome: Dead In The Water is a great event for parties, team-building exercises with colleagues, or simply as a fun night out on the town with friends and family! For a limited time we are offering one free ticket for every 10 purchased in a single transaction! For more information on our group rate discounts, email us by clicking here.
 

WHY DO I NEED A SMARTPHONE TO SEE THIS SHOW?

What do you mean, you mean you don’t have a smartphone?
 

BY SMARTPHONE, DO YOU MEAN "INTERNET-ENABLED SMARTPHONE WITH DATA PLAN"?

Yes.  The online kind.  Duh.


BUT WHAT IF I DON’T HAVE A SMARTPHONE?

Still on about the smartphone thing? Were you born under a rock? If you don't have one, that’s fine, as long as someone in your timeslot has a smartphone. But seriously. It’s 2016. Right? 2016? Get a smartphone.  Don't worry so much: more than one in three adults in Canada now has a smartphone.  You'll be fine.  Only one smartphone is needed in each audience group in order for everyone to enjoy the show.


HOW DO I FIND OUT IF SOMEONE AT A CERTAIN SHOW IS BRINGING A SMARTPHONE?

Good question! Our online box office is set up to tell you which shows have attendees who have indicated they are bringing a smartphone. You can sign up to be in one of those timeslots.  Under the column "SMARTPHONE READY?" it will say either "Yes" or "Not Yet".  You can figure it out.  You're the best of the best.
 

WHY SHOULD I SEE THIS SHOW?

Because you follow orders and do as you're told.


SO WHERE EXACTLY DOES THIS SHOW HAPPEN?

We’ll let you know. We can advise that your mission this year will begin on or near Granville Island. That's all you need to know at this point.


NO, I MEAN WHERE EXACTLY DOES THIS SHOW HAPPEN?

Seriously. We’ll let you know. Quit asking so many questions.


BUT HOW WILL I KNOW WHERE TO GO?

When you purchase your ticket, you have to provide us with a phone number and email address. We will call or email you a day or two before the show and give you instructions about where and when to meet. Make sure the number and email address you gave us works. If we call and you don’t pick up, we’ll leave a message. If you have voicemail. If you're cheap and don't have voicemail, we'll email you.
 

WILL YOU CALL ME OR EMAIL WITH THE LOCATION?

Probably email, depending on how swarmed with zombies and other deadly creatures our base is. But you'll get the information one way or another. We promise.


WILL YOU FOR SURE CONTACT ME AT LEAST 24 HOURS BEFORE THE MISSION?

No. It might be 23 hours. Or 22 hours. When you're fighting the undead, time takes on a new meaning.


HOW WILL I GET MY TICKETS?

Tickets to what?  This is a mission.  


DO I PICK THEM UP BY WILL CALL, OR WHAT?

Didn't you read the answer to the previous question?  Quit asking so many questions.   Are you always like this?  Listen.  This is a high-stakes mission.  We called upon you because we heard you were the best and the brightest.  Don't make us doubt our decision.  We'll let you know where to go and remind you of when you chose to be there.  The rest will take care of itself.  Be patient.
 

I DON’T KNOW, THIS SOUNDS FISHY. HOW ABOUT YOU JUST TELL ME WHERE TO GO AND I’LL BUY MY TICKET AT THE DOOR.

Sorry, no can do. You MUST buy your ticket AND provide us with your phone number in order to see the show. We WILL contact you with further instructions.


HOW DO I KNOW THIS ISN’T SOME KIND OF SCAM?

Because we’re professionals, that’s how. We’ve got a website and everything. You’re on it right now.


WHY IS THERE A WAIVER?

Though there is nothing inherently dangerous about The Zombie Syndrome: Dead In The Water, because the adventure takes place largely in public and in the big city, everyone who attends must sign a waiver in advance.  They can be downloaded here.  Please note that all minors must have their parent or legal guardian sign the waiver form for minors on their behalf.
 

I WANT MY ENTIRE EXTENDED FAMILY TO COME WITH ME TO SEE THIS SHOW.

Great! As long as your entire extended family, including you, is no more than 18 people. That’s the most we can accommodate at one time. Until we say otherwise.


HOW LONG WILL THE MISSION TAKE?

Good question! Part of that will depend on how long it takes you geniuses to get the job done. Another factor is that this is a high-stakes mission that hasn't ever been carried out before. But we can say that our hope is for you not to take longer than 90 minutes. If it does, we're all in for a world of hurt.


CAN I BRING MY ELDERLY GRANDMOTHER?

This is a roving show with a fair amount of standing and walking. If your grandmother is spry enough to keep up, we’d love to have her along. If she has difficulty moving around, it might be better to leave her at home.


WHAT, THERE IS WALKING AND STANDING?

Oh yes.  Got a problem with that?  Don't expect to sit around.  This is a mission, dude.  You're the one we're depending on.


CAN I BRING MY SMALL CHILD?

This show is recommended for kids 13 years old and above.  Do you really want your little one exposed to horror, scary aliens and zombies and all manner of other nasty things? We hope not, but if you have a particularly brave and mature youngster under 13 that you absolutely must bring along, please make sure they stay quiet and use the washroom beforehand.  You may also want to tag along.
 

IS THERE A PARENTAL ADVISORY?

Yes. "Parental Advisory: Rated PG-13. Contains zombies and other mature subject matter. Children under the age of 13 need to be accompanied by a parent or guardian."
 

MY TEENAGERS WANT TO COME.  WE'RE FROM THE VALLEY.  CAN I SEND THEM ALONE TO THE BIG CITY SAFELY?

Well, we can't advise you on how to be a parent. Can your kids can walk around downtown on their own? That's your job to make that call. But we can say that this mission requires teamwork, and they'll be teamed up with other Special Agents for the mission's duration. Before and after, however, is something we can't comment on.


CAN I BRING MY DOG FIFI TO THIS SHOW?

No. With the exception of animals trained to assist people with special needs, no pets are allowed.


I HATE SHOWS WITH AUDIENCE PARTICIPATION. WILL I HAVE TO PARTICIPATE IN THIS SHOW?

Only if you want to have fun. You certainly aren’t required to have any fun, but then you might as well spend the cost of a ticket on a movie rental and sit at home on your couch.


I LOVE SHOWS WITH AUDIENCE PARTICIPATION. WILL I GET TO PARTICIPATE IN THIS SHOW?

Absolutely. Just make sure to remember that you’ll be working as part of a team with the rest of your group. We know it’s hard for you because you’re such a keener, but try not to hog the spotlight all to yourself.


SHOULD I DRESS FOR THE WEATHER?

Yes. Be prepared for the elements. You will be inside and outside.
 

WHAT IF IT RAINS? I DON’T LIKE TO GET WET.

You're in Vancouver. Deal with it. In the event of a hurricane, tsunami, earthquake, or other natural disaster, the show may be rescheduled. That’s why we have your phone number, remember?


I’M EASILY FRIGHTENED BY LOUD NOISES, BRIGHT FLASHING LIGHTS, ENCLOSED SPACES, THE DARK, GROWLING, SLOBBERING, SPECULATIVE HORROR, DENTISTS AND ZOMBIES.

Bring someone big and strapping to hold on to.


WILL MY PERSONAL SAFETY BE THREATENED BY A ZOMBIE?

Anything can happen. That’s the magic of the theatre. But we promise that we won’t let one get you.


WILL I GET TO MAIM AND/OR KILL A ZOMBIE DURING THIS SHOW?

We suggest leaving the zombie killing to us. We need you for your brains, not your brawn. Actually, the zombies want your brains as well. Hm... We’ll protect you. Leave the monster killing to us.


THIS FREQUENTLY ASKED QUESTION SECTION DOESN’T INCLUDE MY QUESTION.

Well, we tried our best. If there’s something else you need an answer to, email us and we’ll get back to you.